How to Create Your Client Retention Plan for COVID-19 Success

We have all read The Statistic. The one that quotes that it costs between five and ten times more to get a new client than it does to retain a current one. That is still true. Here is an example: [...]

How to Say Thank You and Strengthen Your Referral Partners

Most business people and entrepreneurs rely on referral partners for a decent percent of their new business. At various times in my career, depending on how you are counting (number of clients or [...]