WEBINAR: Hiring Your Social Media Manager

We recommend you watch this webinar until the end to see how to claim your 4 free gifts! UPDATED on Dec. 20, 2023: https://youtu.be/asgulG8F7Q0 UPDATED on Sept. 26, 2023: [...]

3 Steps to Handle Negative Posts About Your Company

Everyone has seen those negative posts about a company. You might be standing in line at your favorite locally owned coffee shop to get your triple shot of mocha coffee grandalicious and [...]

Bad Customer Service Almost Cost Celebrity Cruise Lines $100,000

The lifetime value of a customer is a number that helps companies focus their customer service activities. If you know how much that client is worth, you work harder. Evidently, Celebrity Cruise [...]